fer the luva jason
*UPDATE*
MAC...you have officially redeemed yourself.
after speaking with someone who, may or may not, have looked like this:
{very sweet but of little help to me}
and then being transferred to a guy who, may or may not, have looked like this:
{also very sweet but of little help~and may have been a tad baked}
i started to lose my temper. having learned my lesson, i remained calm and reasonable... affable even. and my self control was rewarded. i was given the private number of the most helpful mac guy in the history of dead hard drives. and he actually has pull at apple stores nation wide.
good people of the blog world, i share with you my wealth. i give you:
JASON.
{who may or may not look like this}
seriously, you'll want to save this one:
ready?
1-800-275-2273 {that's apple}
after all of the prompts press 89
extension 84374
this guy actually had 200 dollars worth of free software waiting for me at my apple store, and then sat with me on the phone as i installed, laughed at his canadian accent, installed some more, chatted about the new iphone, and through it all, he was a scholar and a gentleman. i tell you. i'm back on the mac love train.
Comments
Keep up the great work, so enjoyable. xo MB
As for the Mac Geniuses here, they're actually pretty hot in the Plaza store! It's actually a pleasure to have to go in there for something (although, as I knock on wood, I haven't needed to for a long time).
I'll remember your methods. I don't have the patience of a mother!
Seriously, glad you found your love again for Mac. We'd have been sad to lose you to the dark side :)